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Which Role/Skills Are You Hiring For?
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Tax Implications (TMT) Skills Test

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RAN (Radio Access Network) Test

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Stakeholder Engagement Skills Test

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COTS Hardware Skills Test

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Far-edge Computing Skills Test

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CPU Architecture Skills Test

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GPU Architecture Skills Test

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IBM Netezza Skills Test

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Amazon Kinesis Skills Test

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Oracle Exadata Skills Test

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Palo Alto Skills Test

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Open Source LLM Skills Test

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Electrical AutoCAD Skills Test

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JWT Skills Test

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Bottle Framework Skills Test

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Credit Facility Management Skills Test

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Credit Risk Assessment Skills Test

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Banking Operation Skills Test

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Core Banking Systems (Flexcube) Test

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Syndication Facility Administration Test

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Account Reconciliation Skills Test

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Credit Monitoring Skills Test

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Credit Management Skills Test

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Credit Administration Skills Test

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Pledge Management Skills Test

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Financial Data Analysis Skills Test

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Credit Control Skills Test

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Digital Filing and Record Management Test

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Data Tracking Skills Test

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Audit Compliance Management Skills Test

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Training and Talent Retention Skills Test

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Loan Security Monitoring Skills Test

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Audit Process Management Skills Test

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Insurance Policy Management Skills Test

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Data Accuracy Skills Test

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Mortgage and Asset Valuation Management Test

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Audit and Control Management Skills Test

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Axway Skills Test

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Ceph Storage and Storage Networking Skills Test

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COTS Product Implementation Skills Test

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Tests to Measure and Assess All Customer Excellence (C-ACT) Skills

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Customer Success Analyst

Candidates
Assessed:
12456
Organizations Served:
112

Start hiring job-fit candidates using this assessment.

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This Customer Focus competency test is useful for hiring:

IT Professionals Business Analysts System Analysts
Customer Support Consultant Sales Professionals System Architects
Customer Excellence Managers On-site Coordinators Project Managers
Customer Success Professionals Scrum Masters Software Testers
Customer Service Representatives Software Developers null

The customer orientation skills test helps you to screen the candidates who possess the following traits:

  • Ability to interact with a client or team effectively.
  • Ability to take accountability of tasks.
  • An empathetic approach towards customers.
  • Overall conduct and attitude towards team and customers
  • Orientation towards team cohesion
Illustration of five people analyzing data charts on a circular wall and digital devices with graphs and light bulb icons around them.

Skills-First in Action: What Our Customers Say?​

iMocha enabled a skills-first approach by helping us accurately validate employee capabilities, tailor training to real needs, and meet industry standards—while saving time and reducing manual effort.

Read Case Study

Lynn Hodak
Talent Acquisition Manager

We successfully scaled a tailored certification program – assessing niche technical competencies across 1,000+ employees—and exceeded industry benchmarks with the support of iMocha.

Read Case Study

Sabine van Zanten
Learning & Development Consultant

We turned to iMocha to gain real skills intelligence at scale. It’s helped us align development with business needs and empower data-driven career growth globally.

Nathalie Clement
Global CDO, Brand Image & Retail
L’Oréal
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iMocha enabled us to take a skills-first approach by mapping over 60 role-specific competencies and aligning them with curated learning paths, giving us deep visibility into employee strengths and growth.

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Tanuja Pereira
Head - Learning and Development (Laterals)
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