Skill Tests Library

Tests to Measure and Assess All Customer Excellence (C-ACT) Skills

Customer Excellence (C-ACT)

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Customer Success Analyst

Candidates
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12456
Organizations Served:
112

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This Customer Focus competency test is useful for hiring:

IT Professionals Business Analysts System Analysts
Customer Support Consultant Sales Professionals System Architects
Customer Excellence Managers On-site Coordinators Project Managers
Customer Success Professionals Scrum Masters Software Testers
Customer Service Representatives Software Developers null

The customer orientation skills test helps you to screen the candidates who possess the following traits:

  • Ability to interact with a client or team effectively.
  • Ability to take accountability of tasks.
  • An empathetic approach towards customers.
  • Overall conduct and attitude towards team and customers
  • Orientation towards team cohesion
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Pedro Furtado

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The tool helped us shortlist top candidates and extend offer letter in just 4 days.

Lynn Hodak

Talent Acquisition Manager, Capgemini

We have always believed in hiring talent on merit rather than resumes. When we started our global recruitment, we were clear on including assessments to evaluate skills and shortlist candidates.

iMocha has helped us immensely over the past 3 years to not only assess candidates but also optimize our recruitment process.

Senthil Nayagam K

Sr. VP, Hexaware

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