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Which Role/Skills Are You Hiring For?
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Telco Industry Standards and Compliance Test

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Telecom Network Engineering Skills Test

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Cloud Native Infrastructure (CNFVNF) Test

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Network Function Integration (NF 3PP NMS Syslog) Test

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Solution & System Integration Skills Test

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L2L3 Networking Protocols (VLAN Switching Routing) Test

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Overlay Networking (VxLAN GRE) Skills Test

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Gen AI - SAP IS Retail Skills Test

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SDNNFV Protocols & Stacks Skills Test

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Microsoft Project (MSP) Skills Test

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Angular 17 Skills Test

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WebFlux Skills Test

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Redux Skills Test

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Workday Payroll Skills Test

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Workday Time Tracking Skills Test

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Workday Absence Management Test

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Workday Advanced Compensation Test

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OnBase Skills Test

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Fortinet Firewall Skills Test

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EDA Tools Skills Test

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SoC Verification Skills Test

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UVM Skills Test

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System Verilog Skills Test

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Adv Prompt Engineering Skills Test

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Advanced AI Skills Test

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AI Strategist Skills Test

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AI Solution Architect Skills Test

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Boomi UKG Skills Test

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API Chaining Skills Test

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Collection Runner and Newman Test

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Program Management Skills Test

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SAFe Framework Skills Test

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BI Data Integration Skills Test

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Cypress AI-LogicBox Skills Test

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Crisis Management Skills Test

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Gatling

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SAP CPI

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WebMethods Components

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WebMethods Flow Service Development

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SOAP and REST webservices

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Tests to Measure and Assess All Customer Excellence (C-ACT) Skills

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Customer Success Analyst

Candidates
Assessed:
12456
Organizations Served:
112

Start hiring job-fit candidates using this assessment.

Start testing candidates now

This Customer Focus competency test is useful for hiring:

IT Professionals Business Analysts System Analysts
Customer Support Consultant Sales Professionals System Architects
Customer Excellence Managers On-site Coordinators Project Managers
Customer Success Professionals Scrum Masters Software Testers
Customer Service Representatives Software Developers null

The customer orientation skills test helps you to screen the candidates who possess the following traits:

  • Ability to interact with a client or team effectively.
  • Ability to take accountability of tasks.
  • An empathetic approach towards customers.
  • Overall conduct and attitude towards team and customers
  • Orientation towards team cohesion
Illustration of five people analyzing data charts on a circular wall and digital devices with graphs and light bulb icons around them.

Skills-First in Action: What Our Customers Say?​

iMocha enabled a skills-first approach by helping us accurately validate employee capabilities, tailor training to real needs, and meet industry standards—while saving time and reducing manual effort.

Read Case Study

Lynn Hodak
Talent Acquisition Manager

We successfully scaled a tailored certification program – assessing niche technical competencies across 1,000+ employees—and exceeded industry benchmarks with the support of iMocha.

Read Case Study

Sabine van Zanten
Learning & Development Consultant

We turned to iMocha to gain real skills intelligence at scale. It’s helped us align development with business needs and empower data-driven career growth globally.

Nathalie Clement
Global CDO, Brand Image & Retail
L’Oréal
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iMocha enabled us to take a skills-first approach by mapping over 60 role-specific competencies and aligning them with curated learning paths, giving us deep visibility into employee strengths and growth.

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Tanuja Pereira
Head - Learning and Development (Laterals)
FAQ
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