Which Role/Skills Are You Hiring For?

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Attention to Detail Visual Test

Candidates
Assessed:

17672

Organizations Served:

145

All skills

Latest Skills

Cognitive Ability

Attention to Detail Textual Test

Candidates
Assessed:

18935

Organizations Served:

145

All skills

Latest Skills

Cognitive Ability

Attention to Detail Test

Candidates
Assessed:

15412

Organizations Served:

121

All skills

Latest Skills

Cognitive Ability

Employability Skills Test

Candidates
Assessed:

15672

Organizations Served:

121

All skills

Latest Skills

Soft Skills

Employee Integrity Test

Candidates
Assessed:

17862

Organizations Served:

234

All skills

Latest Skills

Soft Skills

Business Judgement Test

Candidates
Assessed:

15478

Organizations Served:

129

All skills

Latest Skills

All Business Skills

Sales and Business Development

Business Analyst

Embedded Systems Test

Candidates
Assessed:

25156

Organizations Served:

164

All skills

Latest Skills

All Engineering Skills

Software Architect Test

Candidates
Assessed:

14523

Organizations Served:

152

All skills

Latest Skills

All IT Skills

Software Development

Data Analyst Test

Candidates
Assessed:

14745

Organizations Served:

138

All skills

Latest Skills

Data Science

AI Literacy Test

Candidates
Assessed:

14251

Organizations Served:

130

All skills

Latest Skills

Artificial Intelligence

English Written Test

Candidates
Assessed:

13486

Organizations Served:

137

English Proficiency

All skills

Latest Skills

Salesforce Apex Test

Candidates
Assessed:

13542

Organizations Served:

137

Salesforce

All skills

Latest Skills

Azure Repos Skills Test

Candidates
Assessed:

14521

Organizations Served:

154

Microsoft Azure

All skills

Latest Skills

English Language Speaking Test

Candidates
Assessed:

15243

Organizations Served:

132

All skills

English Proficiency

Business Liaison Skills Test

Candidates
Assessed:

14623

Organizations Served:

134

Project Management

All skills

Systems Thinking Assessment

Candidates
Assessed:

13481

Organizations Served:

137

Soft Skills

All skills

CircleCI Test

Candidates
Assessed:

13486

Organizations Served:

137

All Cloud Skills

All skills

Transparency Test

Candidates
Assessed:

12514

Organizations Served:

128

Soft Skills

All skills

Sentence Formation Test

Candidates
Assessed:

14562

Organizations Served:

154

Cognitive Ability

Latest Skills

All skills

Google Cloud API Skills Test

Candidates
Assessed:

14251

Organizations Served:

145

All Cloud Skills

All skills

SAP ECC Skills Test

Candidates
Assessed:

12453

Organizations Served:

162

SAP

All skills

GitOps Skills Test

Candidates
Assessed:

13514

Organizations Served:

146

All Cloud Skills

All skills

English Language Comprehension Test

Candidates
Assessed:

12467

Organizations Served:

143

All skills

English Proficiency

BPO (Business Process Outsourcing) Assessment Test

Candidates
Assessed:

14432

Organizations Served:

124

All skills

English Proficiency

Defect Management Skills Test

Candidates
Assessed:

14628

Organizations Served:

154

QA and Automation

All skills

Brainstorming Test

Candidates
Assessed:

15683

Organizations Served:

168

Soft Skills

All skills

Spinnaker Test

Candidates
Assessed:

16986

Organizations Served:

164

All Cloud Skills

All skills

English Language Reading Test

Candidates
Assessed:

12753

Organizations Served:

142

English Proficiency

All skills

English Communication Skills Test

Candidates
Assessed:

14432

Organizations Served:

143

English Proficiency

All skills

Data Transformation Skills Test

Candidates
Assessed:

15034

Organizations Served:

132

Big Data

All skills

Snowflake UI Skills Test

Candidates
Assessed:

13548

Organizations Served:

162

All skills

All Cloud Skills

MySQL Workbench Skills Test

Candidates
Assessed:

18762

Organizations Served:

134

All skills

Databases

Diplomacy Skill Test

Candidates
Assessed:

12561

Organizations Served:

114

All skills

Soft Skills

Design Analysis Skills Test

Candidates
Assessed:

13579

Organizations Served:

145

All Design Tools

AWS Kubernetes Test

Candidates
Assessed:

14784

Organizations Served:

162

AWS

All skills

AWS Dynamo DB Skills Test

Candidates
Assessed:

11865

Organizations Served:

146

AWS

All skills

DataFrame Test

Candidates
Assessed:

10056

Organizations Served:

121

Big Data

Latest Skills

All skills

Agile Leadership Assessment

Candidates
Assessed:

14876

Organizations Served:

141

Project Management

Latest Skills

All skills

Generative AI Assessment

Candidates
Assessed:

13456

Organizations Served:

128

All Next-Gen Skills

Artificial Intelligence

AWS Cloud Practitioner Assessment

Candidates
Assessed:

11709

Organizations Served:

117

AWS

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Tests to Measure and Assess All Customer Service Skills

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A group of icons that are connected to each other, including a person, a clock, a graph, and a server

SAP CRM Test (Customer Relationship Management)

Candidates
Assessed:

12534

Organizations Served:

126

A woman is seated at a desk with a laptop and speaking through a microphone.

Customer Service Aptitude Test

Candidates
Assessed:

11984

Organizations Served:

135

Customer Success Analyst

Candidates
Assessed:

12456

Organizations Served:

112

Start hiring job-fit candidates using our Customer Service assessment test.

Start testing candidates now

Our Customer Service skills assessment test is useful for hiring:

Customer Service Representatives	Customer Service Associates	Customer Service Analysts
Customer Service Executives	Customer Service Consultants	Customer Service Specialists

The key skills required by Customer Service Representatives are as follows:

Empathy and calmness
A problem-solving approach
Customer orientation
Assertive communication skills

Skills-First in Action: What Our Customers Say?

iMocha enabled a skills-first approach by helping us accurately validate employee capabilities, tailor training to real needs, and meet industry standards—while saving time and reducing manual effort.

Read Case Study

Lynn Hodak
Talent Acquisition Manager

We successfully scaled a tailored certification program – assessing niche technical competencies across 1,000+ employees—and exceeded industry benchmarks with the support of iMocha.

Read Case Study

Sabine van Zanten
Learning & Development Consultant

We turned to iMocha to gain real skills intelligence at scale. It’s helped us align development with business needs and empower data-driven career growth globally.

Nathalie Clement

Global CDO, Brand Image & Retail
L’Oréal

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iMocha enabled us to take a skills-first approach by mapping over 60 role-specific competencies and aligning them with curated learning paths, giving us deep visibility into employee strengths and growth.

Read Case Study

Tanuja Pereira
Head - Learning and Development (Laterals)

FAQ

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