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Customer Success Analyst Test
Clock
Test duration:
45
min
Notes
No. of questions:
27
Tie
Level of experience:
Entry/Mid/Senior

Customer Success Analyst

Our Customer Success Analyst test is the ideal pre-employment assessment for recruiters and hiring managers to assess and hire Customer Success Analysts. The test has helped many enterprises to hire the best talent and reduce hiring time by 40%.

12456
+
Candidates
Assessed
112
+
Organizations Served
Fujitsu
Paypal
Capgemini
Deloitte
Coupa
UN Logo
Vanguard
EY Logo
About

Customer Success Analyst Test

Customer Success Analyst are the people who serve as a point of contact for conducting and managing implementations for new customers and execute custom work for ongoing accounts. In this particular role, they must be customer service oriented, providing implementation support to customers in an efficient & accurate manner. Customer Success Analysts must be responsible for managing day-to-day customer needs for a segment of the product portfolio. The Customer Success Analyst test has a unique set of questions. But, a customized test that includes questions that are specific to job requirements can also be created.

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Test Summary

The Customer Success Analyst skills test helps to screen  candidates for the following:

<li>​​​​​​Strong knowledge of customer services and assistance towards the client.

<li>Good experience with handling Excel charts for communication and various processes.

<li>Knowledge of customer focus strategies in customer success analysis.

<li>Effective experience of writing an:d speaking skills through AI-Evaluation assessments.

Test Duration
45
No. of Questions
27
Level of Expertise
Entry/Mid/Senior
Useful for hiring
  • Customer Success Analyst
  • Customer Success Operations Analyst
  • Sr. Business Analyst (Customer Success)
Topics Covered
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Customer Focus

Our Customer Success Analyst test contains questions that determine a candidate's understanding of customer focus.

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Sample Question
Choose from our 100,000+ questions library or add your own questions to make powerful custom tests.

Question types :

Multiple Option

Topic:

Difficulty:

Hard


Q 1. You have been asked to train « Naive Bayes model for spam detection dataset

Using Python command, what wil you add in the given code at XXXX to deciore, it and train your modal for the given dataset?

import numpy os np

X= nporroyll 3. 2b[1 21 [2.21.[3,21)
Y= nporray(fi.a,a.1))

XXXX

from skinamnaive_bayas import

Gaussianna

otf = Gaussianne()

ceataie(x ¥)

from skinamnaive_bayas import

Gaussianna

otf = Gaussianne()

ceataie(x ¥)

from skinamnaive_bayas import

Gaussianna

otf = Gaussianne()

ceataie(x ¥)

from skinamnaive_bayas import

Gaussianna

otf = Gaussianne()

ceataie(x ¥)

Question types :

Multiple Option

Topic:

Machine teaming

Difficulty:

Hard


Q 1. Q2 Lets assume that you have 6 Pandas DataFrome(af) in the below tole.

Index Code Open High
0 AAPL 19877 70074
1 AAPL 19877 70074
2 AAPL 19877 70074
3 AAPL 19877 70074
4 AAPL 19877 70074

When the following commend is executed, what hoppens to the DatoFrome?

df= defiinat()
Y= nporray(fi.a,a.1))

Index Code Open High
0 AAPL 19877 70074
1 AAPL 19877 70074
2 AAPL 19877 70074
3 AAPL 19877 70074
4 AAPL 19877 70074
Index Code Open High
0 AAPL 19877 70074
1 AAPL 19877 70074
2 AAPL 19877 70074
3 AAPL 19877 70074
4 AAPL 19877 70074
it gives an error becouse of the third row which has on empty string.
None of these

Question types :

Multiple Option

Topic:

Brilliant Customer Service - Quiz 2: Face-to-face with our customers (Specialist)

Difficulty:

Mediam

Question:

You work in an IT firm as a specialist engineer. You are extremely shy and cannot maintain eye contact with your clients. Why is it important to maintain eye contact with your clients?


Options

  • Eye contact is important because it indicates your confidence level.
  • Eye contact maintains the flow of communication and helps you gauge the other person's response.
  • Eye contact is important as the eyes are key in appearing intimidating & superior.
  • Eye contact will help convince your customers better.
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