Telemarketing Test Assessments

Candidates Assessed

16321+

Organizations Served

128+

This telemarketing test is the preferred pre-employment test for recruiters and hiring managers to hire job-fit candidates for roles such as Telemarketing Executive, Sales and Marketing Executive, and Telecaller. Our test helps to reduce hiring time by 45% and increase interview-to-selection ratio by 62%.

About Telemarketing Test Assessments

Telemarketing agents generate leads and sales using the telephone. They interact with potential clients and existing clients on a regular basis to maintain and increase sales turnover. They are also referred to as ‘inside sales’.

KEY SKILLS REQUIRED: 

  • COMPREHENSION [READING AND ORAL] - Verbal Ability and Verbal Reasoning 
  • GOOD COMMUNICATION - Verbal Ability and Verbal Reasoning 
  • MUST BE DATA DRIVEN - Logical Reasoning 
  • HAS ABILITY TO UNDERSTAND OWN COMPANY's PRODUCT OFFERING AND PRODUCT's DIFFERENTIATION FROM COMPETITION - Verbal Reasoning, Logical Reasoning 
  • ARTICULATE ENOUGH TO CONVINCE BUYERS OF VALUE IN PRODUCT/SERVICE BEING SOLD - Verbal Ability, Logical Reasoning 
  • HAS ABILITY TO SOLVE PROBLEMS - Quantitative Aptitude 

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Test Summary

VERBAL ABILITY  

Verbal ability is essential because grammar and vocabulary is a prerequisite for good spoken and written English. 

VERBAL REASONING 

Reading comprehension indicates an ability to comprehend and reason with the concepts on a written page. 

QUANTITATIVE APTITUDE  

Quantitative ability will indicate analytical thinking and problem-solving ability. 

LOGICAL REASONING 

Logical Reasoning is assessed through   
  • Statement/Conclusion
  • Cause /Effect and
  • Statement/Fact questions
These questions will indicate the quality of deductive reasoning and inductive reasoning which contribute to Critical thinking ability.
 
The telemarketing test may contain MCQ's (Multiple Choice Questions), MAQ's (Multiple Answer Questions), Fill in the Blank, Descriptive, Whiteboard Questions, Audio / Video Questions, True or False.

Test Duration: 20 minutes

No. of Questions: 10

Level of Expertise: Entry/Mid/Expert

Useful for hiring

  • Telemarketing Executive
  • Sales and Marketing Executive
  • Telecaller

Topics Covered


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Presentation Skills

This assessment assesses a candidate’s ability to present a product with clarity

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Negotiation Skills

iMocha’s telemarketing test helps recruiters and hiring managers to evaluate candidate’s ability to negotiate effectively

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Communication Skills

Our telemarketer online test for sales helps to evaluate candidate’s ability to communicate effectively

Sample Questions

Choose from our 100,000+ question library or add your own questions to make powerful custom tests

Question types:

Multiple Option

Topic:

Verbal Ability- Antonym

Difficulty:

Medium


Q 1. Choose the word which is an Antonym of the highlighted word.

She used to disparage her neighbor every now and then.
please
praise
belittle
denigrate

Question types:

Multiple Option

Topic:

-

Difficulty:

Easy


Q 2. Direction to Solve
Pick out the most effective word(s) from the given words to fill in the blank to make the sentence meaningfully complete.

...... a failure of some traffic lights, traffic is moving very slowly.
Owing
Due to
Because
Since

Sample Report

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Skill wise performance report by iMocha

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Trusted By

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“The best part of iMocha is they have topic wise questions available. So if there is a need to evaluate Java or .Net skills of the employees, you can create specific assessments which will accurately measure their knowledge in that skill.”

Cheryl Tolkinen, Learning & Development Manager, Securian, USA

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