CRM (Customer Relationship Management) is an area that helps you to focus on your organization’s relationships with individual people, including customers, service users, colleagues, or suppliers. CRM normally deals with customers’ history data analysis - this involves business relationships with customers, primarily focusing on holding customers and driving their growth in sales.
CRM basics test helps recruiters & hiring managers assess candidates’ customer relationship management skills.
The CRM competency test is designed by experienced subject matter experts (SMEs) to evaluate and hire CRM Managers per industry standards.
The CRM interview test helps to screen the candidates who possess the following traits:
The CRM basics test is designed considering EEOC guidelines; it will help you to assess & hire diverse talent without bias. With role-based access control, you can now maintain security within your account by providing access to each user based on their established role. Moreover, with the help of our advanced cheating prevention tools, you can allow candidates to take the test from anywhere in the comfort of their time zone.
The CRM competency test may contain MCQs (Multiple Choice Questions), MAQs (Multiple Answer Questions), Fill in the Blanks, Whiteboard Questions, Audio / Video Questions, AI-LogicBox (AI-based Pseudo-Coding Platform), Coding Simulators, True or False Questions, etc.