HomeServiceNow Tests
ServiceNow ITSM Consultant Test
Test duration:
60
min
No. of questions:
40
Level of experience:
Entry / Mid / Expert

ServiceNow ITSM Consultant Test

This test helps tech recruiters and L&D managers evaluate individuals' proficiency in using the ServiceNow ITSM module. In fact, you can reduce hiring costs by up to 40% and conduct department-wide training needs analysis with the help of this test.

Two people sitting at a table talking to each other
Capgemini
Deloitte
The United Nations
Fujitsu
The United Nations

ServiceNow ITSM Consultant Test

ServiceNow ITSM Consultants/ Technical Leads provide guidance and advice on how to best use the ServiceNow IT Service Management (ITSM) module. They are responsible for identifying business needs, recommending solutions, and implementing them.

This test helps recruiters and L&D managers to assess individuals' knowledge and skills related to ITSM functionalities, business process analysis, and system implementation. Additionally, you can evaluate the candidate's and employee’s experience in the software, their ability to understand and analyze the client's needs, and their communication and presentation skills.

Wondering what other skills we have in our World’s Largest Skills Assessment library?
Visit here
How it works

Test Summary

ServiceNow ITSM Consultant test helps screen individuals who possess the following traits:

  • Understanding of the properties and features of ServiceNow portals.
  • Understanding of setting up bidirectional integration between ServiceNow and other systems using REST.
  • Ability to integrate two ServiceNow instances using REST
  • A clear vision of understanding of designing and implementing an application security model.
  • Knowledge of implementing contextual security and how it relates to ServiceNow

Assessing candidates and employees with our online test is secure and reliable. You can use our role-based access control feature to restrict system access based on the roles of individual users within the recruiting team. Moreover, Features like window violation and webcam proctoring help detect cheating during the test.

Useful for hiring
  • Junior ServiceNow ITSM Consultant/ Technical Lead
  • ServiceNow ITSM Consultant/ Technical Lead
  • Senior ServiceNow ITSM Consultant/ Technical Lead
Test Duration
60
min
No. of Questions
40
Level of Expertise
Entry / Mid / Expert
Topics Covered
Shuffle

Service Portal Properties & Features

Recruiters and L&D managers can evaluate an individual’s understanding of the properties and features of ServiceNow portals.

Service Portal Migration & Setup

This section helps to evaluate individuals’ ability to migrate and set up ServiceNow portals.
Shuffle

Bidirectional Integration

It helps to evaluate an individual's understanding of setting up bidirectional integration between ServiceNow and other systems using REST.
Shuffle

Integrate Two ServiceNow Instances

Talent managers can gauge an individual's ability to integrate two ServiceNow instances using REST.
Shuffle

Application Security Model

It helps to evaluate an individual’s understanding of designing and implementing an application security model.
Shuffle

Contextual Security

Recruiters and L&D managers can evaluate an individual's knowledge of implementing contextual security and how it relates to ServiceNow.
Sample Question
Choose from our 100,000+ questions library or add your own questions to make powerful custom tests.
Question type
Multiple Answer
Topics covered
Service Portal Development
Difficulty
Easy

Question:

Q 1. As a developer, if you wish to execute a client script in the service portal, which variable needs to be set to true in the client script?

Order
UI Type is set to Mobile/Service Portal or All
UI Type is set to Desktop
UI Type is set to Service Portal only
A helicopter view of the employee's progress
Test Report
You can customize this test by

Setting the difficulty level of the test

Choose easy, medium, or tricky questions from our skill libraries to assess candidates of different experience levels.

Combining multiple skills into one test

Add multiple skills in a single test to create an effective assessment and assess multiple skills together.

Adding your own
questions to the test

Add, edit, or bulk upload your coding, MCQ, and whiteboard questions.

Requesting a tailor-made test

Receive a tailored assessment created by our subject matter experts to ensure adequate screening.
Book a demo
Related Skills

ServiceNow Developer Online Test

ServiceNow Admin Online Test

ServiceNow API & Hard Asset Management Test

ServiceNow Solution Architect ITOM Test

ServiceNow HRSD Consultant Test

Oracle SOA Test

FAQ
How is this skill test customized?
Down Arrow Circle
What are the most common interview questions related to this role?
Down Arrow Circle
What are the required skillsets to ServiceNow ITSM Consultant?
Down Arrow Circle