HomeServiceNow Tests
ServiceNow ITSM Consultant Test
Clock
Test duration:
60 minutes
min
Notes
No. of questions:
40
Tie
Level of experience:
Entry / Mid / Expert

ServiceNow ITSM Consultant Test

The ServiceNow ITSM Consultant test helps tech recruiters evaluate candidates' proficiency in using the ServiceNow ITSM module. This assessment has helped our customers reduce hiring costs by up to 40%.

12323
+
Candidates
Assessed
112
+
Organizations Served
Fujitsu
Paypal
Capgemini
Deloitte
Coupa
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Vanguard
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About

ServiceNow ITSM Consultant Test

A functional definition for a ServiceNow ITSM Consultant/ Technical Lead is "a professional who provides guidance and advice on how to best use the ServiceNow IT Service Management (ITSM) module." They are responsible for identifying business needs, recommending solutions, and implementing the ITSM module. This test can help recruiters to assess candidates' knowledge and skills related to ITSM functionalities, business process analysis, and system implementation. Additionally, recruiters can evaluate the candidate's experience in the software, their ability to understand and analyze the client's needs, and their communication and presentation skills.

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How it works

Test Summary

ServiceNow ITSM Consultant test helps screen the candidates who possess the following traits: 

  • An understanding of the properties and features of ServiceNow portals.
  • An understanding of setting up bidirectional integration between ServiceNow and other systems using REST.
  • Ability to integrate two ServiceNow instances using REST
  • A clear vision of understanding of designing and implementing an application security model.
  • Good knowledge of implementing contextual security and how it relates to ServiceNow

Recruiters/hiring managers can access comprehensive reports for each candidate that will help to overview the candidate’s performance in each section within a glance. Moreover, the Test Insights section helps to identify job fit candidates accurately with the score distribution & section analysis features.

This test may contain MCQs (Multiple Choice Questions), MAQs (Multiple Answer Questions), Fill in the Blanks, Descriptive Questions, Whiteboard Questions, Audio/Video Questions, AI-LogicBox, Coding Simulations, True or False Questions, etc.    

Test Duration
60 minutes
No. of Questions
40
Level of Expertise
Entry / Mid / Expert
Useful for hiring
  • Junior ServiceNow ITSM Consultant/ Technical Lead
  • ServiceNow ITSM Consultant/ Technical Lead
  • Senior ServiceNow ITSM Consultant/ Technical Lead

Topics Covered
Shuffle

Service Portal Properties & Features

Recruiters can gauge a candidate's understanding of the properties and features of ServiceNow portals.

Service Portal Migration & Setup

Recruiters can assess a candidate's ability to migrate and set up ServiceNow portals.
Shuffle

Bidirectional Integration

Recruiters can evaluate a candidate's understanding of setting up bidirectional integration between ServiceNow and other systems using REST.
Shuffle

Integrate Two ServiceNow Instances

Recruiters can assess a candidate's ability to integrate two ServiceNow instances using REST.
Shuffle

Application Security Model

Recruiters can gauge a candidate's understanding of designing and implementing an application security model.
Shuffle

Contextual Security

Recruiters can evaluate a candidate's knowledge of implementing contextual security and how it relates to ServiceNow.
Sample Question
Choose from our 100,000+ questions library or add your own questions to make powerful custom tests.

Question types :

Multiple Answer

Topic:

Service Portal Development

Difficulty:

Easy

Question:

Q 1. As a developer, if you wish to execute a client script in the service portal, which variable needs to be set to true in the client script?

Order
UI Type is set to Mobile/Service Portal or All
UI Type is set to Desktop
UI Type is set to Service Portal only
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Test Report
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Now my team of 25 recruiters has adopted this measure and it has done wonders for our clients. Thanks to the Customer Success Team of iMocha. They have shared the best practices of quick test creation and also helped us in training all our recruiters for various functionalities of the tool.

Vipin Sharma,

Mobile Programming
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