This test helps tech recruiters and L&D managers evaluate individuals' proficiency in using the ServiceNow ITSM module. In fact, you can reduce hiring costs by up to 40% and conduct department-wide training needs analysis with the help of this test.
ServiceNow ITSM Consultants/ Technical Leads provide guidance and advice on how to best use the ServiceNow IT Service Management (ITSM) module. They are responsible for identifying business needs, recommending solutions, and implementing them.
This test helps recruiters and L&D managers to assess individuals' knowledge and skills related to ITSM functionalities, business process analysis, and system implementation. Additionally, you can evaluate the candidate's and employee’s experience in the software, their ability to understand and analyze the client's needs, and their communication and presentation skills.
ServiceNow ITSM Consultant test helps screen individuals who possess the following traits:
Assessing candidates and employees with our online test is secure and reliable. You can use our role-based access control feature to restrict system access based on the roles of individual users within the recruiting team. Moreover, Features like window violation and webcam proctoring help detect cheating during the test.
You can customize iMocha's skills test according to the specific need of the role. It allows you to measure the primary and secondary skills of employees' or candidates' proficiency in ITSM functionalities, business process analysis, and system implementation. In addition to other customization options, you can custom create questions according to your specific needs with expert of our SMEs.
The following are the most frequently asked interview questions asked for this role are:
Need help creating a custom set of questions? iMocha can help!
Here are some of the required skillsets required for this role: