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ServiceNow Solution Architect ITOM Test
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Test duration:
60 minutes
min
Notes
No. of questions:
40
Tie
Level of experience:
Entry / Mid / Expert

ServiceNow Solution Architect ITOM Test

The ServiceNow Solution Architect ITOM test helps tech recruiters evaluate candidates' proficiency in a designing and implementing solutions on the ServiceNow platform to manage IT operations. This assessment has helped our customers reduce hiring costs by up to 40%.

10235
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Candidates
Assessed
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Organizations Served
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About

ServiceNow Solution Architect ITOM Test

A ServiceNow Solution Architect ITOM (IT Operations Management) is a professional who designs and implements solutions on the ServiceNow platform to manage IT operations. This includes areas such as incident management, problem management, change management, and service asset and configuration management. The solution architect is responsible for understanding the client's business needs and mapping them to the capabilities of the ServiceNow platform. They also ensure that the solution is scalable, secure, and compliant with industry standards.

Recruiters can assess candidates for this role by evaluating their experience with ServiceNow ITOM implementation and customization and their understanding of the ITIL (Information Technology Infrastructure Library) framework and best practices. They can also assess the candidate's ability to understand and interpret the client's requirements and design a solution accordingly.  

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How it works

Test Summary

ServiceNow Solution Architect ITOM test helps screen the candidates who possess the following traits: 

  • Excellent knowledge of designing and implementing a discovery process flow.
  • Good ability to set up and prepare for the discovery process.
  • Clear vision of understanding of configuring and managing discovery settings.
  • Good ability to troubleshoot and resolve issues with workflows in discovery engagement readiness.
  • Good understanding of designing discovery patterns and their ability to implement them.

Recruiters/hiring managers can access comprehensive reports for each candidate that will help to overview the candidate’s performance in each section within a glance. Moreover, the Test Insights section helps to identify job fit candidates accurately with the score distribution & section analysis features.

This test may contain MCQs (Multiple Choice Questions), MAQs (Multiple Answer Questions), Fill in the Blanks, Descriptive Questions, Whiteboard Questions, Audio/Video Questions, AI-LogicBox, Coding Simulations, True or False Questions, etc.    

Test Duration
60 minutes
No. of Questions
40
Level of Expertise
Entry / Mid / Expert
Useful for hiring
  • Junior ServiceNow Solution Architect ITOM
  • ServiceNow Solution Architect ITOM
  • Senior ServiceNow Solution Architect ITOM

Topics Covered
Shuffle

Discovery Pattern Design

Recruiters can assess a candidate's understanding of designing discovery patterns and their ability to implement them.

Workflow

Recruiters can evaluate a candidate's knowledge of setting up and managing workflows in a configuration management database.
Shuffle

Troubleshooting Workflow

Recruiters can assess a candidate's ability to troubleshoot and resolve issues with workflows in discovery engagement readiness.
Shuffle

Discovery Configuration

Recruiters can gauge a candidate's understanding of configuring and managing discovery settings.
Shuffle

Discovery Setup

Recruiters can assess a candidate's ability to set up and prepare for the discovery process.
Shuffle

Discovery Process Flow

Recruiters can evaluate a candidate's knowledge of designing and implementing a discovery process flow.
Sample Question
Choose from our 100,000+ questions library or add your own questions to make powerful custom tests.

Question types :

Multiple Answer

Topic:

Discovery Pattern Design

Difficulty:

Easy

Question:

Q 1. A ServiceNow-based system currently uses several processes. You must optimize the strategy of processes by identifying a discovery pattern. Which kind of port should you use for the entry?

Listening
Service
Ingestion
Incoming
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