Dispatcher Aptitude Test Assessment

Candidates Assessed

17262+

Organizations Served

122+

Dispatcher aptitude test enables recruiters and hiring managers to hire job-fit candidate within a short period & take unbiased decision. This online dispatcher test is useful for hiring dispatcher and helps to reduce hiring time by 45%.

About Dispatcher Aptitude Test Assessment

Dispatchers are communications personnel responsible for receiving and transmitting pure and reliable messages, tracking vehicles and equipment, and recording other important information. A number of organizations, including police and fire departments, emergency medical services, motorcycle couriers, taxicab providers, trucking companies, railroads, and public utility companies, use dispatchers to relay information and coordinate their operations. Essentially, the dispatcher is the conductor of the force, and is responsible for the direction of all units within it.

TYPICAL RESPONSIBILITIES:

Receives incoming telephone calls regarding service malfunctions and repairs.
Providing exceptional customer service to clients at all times
Customer follow-up to determine satisfaction levels
Schedule and dispatch service technicians to customers' homes/businesses
Obtains information from the caller to determine nature of the problem, and assess status.
Prioritizes calls and dispatches to appropriate maintenance/repair crews for investigation and repair.
Coordinates repair and maintenance with other departments and contractors.
Maintains related records on disposition of repair and maintenance.
Researchers' data relating to service problems.
Utilizes departmental records and maps to ensure crew dispatch to correct location
Maintains radio contact with repair crews through completion of assigned projects.
Acts as liaison person with other utilities during repairs or in the event of utility damage.
Generates computerized work orders for repair and maintenance requests.
Dispatch vehicles to licensed operators.
Review vehicle checks sheets and sub-pool dispatch worksheets for accuracy.
Initiate vehicle rental agreements assuring completeness and accuracy.
Assure rental vehicles are inspected for serviceability and cleanliness when returned.
Operate public conveyance vehicles as required.
Resolve vehicle dispatch and rental issues with customers.

KEY SKILLS:

Requires literacy and basic computer skills. – MS Word, Excel
Basic knowledge of math is required to count money and issue change. -Quantitative Aptitude
Must have excellent communication skills, both written and verbal. - Verbal Ability and Verbal Reasoning

Are you a jobseeker looking to sharpen your skills?

Test Summary

The Dispatcher aptitude test enables employers to identify & hire human resource manager by evaluating their working skills and job readiness. For this reason, an emphasis is laid upon evaluating the knowledge of applied skills gained through real work experience, rather than theoretical knowledge.

This may contain MCQ's (Multiple Choice Questions), MAQ's (Multiple Answer Questions), Fill in the Blank, Descriptive, Whiteboard Questions, Audio / Video Questions, True or False.

Dispatcher aptitude test contains a combination of application and theory questions that help you to evaluate managerial as well as practical skills of candidates.

Test Duration: 20 minutes

No. of Questions: 20

Level of Expertise: Entry/Mid/Expert

Useful for hiring

Dispatcher

Abstract Reasoning

Our dispatcher aptitude test helps recruiters and hiring managers to evaluate candidates' ability to solve problems based on the outside world with sense

Numerical Reasoning

This test helps recruiters and hiring managers to assess a candidate’s ability to solve numerical problems by interpreting numerical data

Logical Reasoning

Our test helps to evaluate a candidate’s ability to solve logical questions or non-verbal questions

Verbal Reasoning

This online dispatcher test helps to evaluate a candidate’s communication skills effectively with words

Sample Questions

Choose from our 100,000+ question library or add your own questions to make powerful custom tests

Question types:

Multiple Option

Topic:

Difficulty:

Easy

Q 1. Put the adequate sign between the given numbers.

4.246_____ ⁸⁴/₂₀

less than (<)

greater than (>)

equal (=)

Question types:

Multiple Option

Topic:

Dictionary order

Difficulty:

Easy

Q 2. Arrange the following words according to their order in the dictionary.

1. Occasional
2. Observation
3. Occurrence
4. Obscure
5. Oatmeal

5,4,1,2,3

5,4,2,1,3

5,3,1,2,4

4,5,1,2,3

Sample Report

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Megan Akhras, Co-founder & director, JExcelle, Canada

“We are a tutoring agency, wherein the crux of our business lies in the quality of the tutors we hire. Hence it is imperative that our hiring is top notch. We were impressed by the caliber, depth, and breadth of the assessments provided by iMocha. With iMocha, we have found a great assessment tool for our hiring requirements.”