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Dispatcher Aptitude Test
Test duration:
20
min
No. of questions:
20
Level of experience:
Entry/Mid/Expert

Dispatcher Aptitude Test

The dispatcher aptitude test enables recruiters and hiring managers to hire job-fit candidates within a short period and make unbiased decisions. This online dispatcher test is useful for hiring dispatchers and helps to reduce hiring time by 45%.

Logistics and delivery company logo, Dispatcher

Dispatcher Aptitude Test Assessment

Dispatchers are communications personnel responsible for receiving and transmitting pure and reliable messages, tracking vehicles and equipment, and recording other important information. A number of organizations, including police and fire departments, emergency medical services, motorcycle couriers, taxicab providers, trucking companies, railroads, and public utility companies, use dispatchers to relay information and coordinate their operations. 


Essentially, the dispatcher is the conductor of the force and is responsible for the direction of all units within it.

Typical Responsibilities:

  • Receives incoming telephone calls regarding service malfunctions and repairs
  • Providing exceptional customer service to clients at all times
  • Customer follow-up to determine satisfaction levels
  • Schedule and dispatch service technicians to customers' homes/businesses
  • Obtain information from the caller to determine the nature of the problem, and assess the status
  • Prioritize calls and dispatches to appropriate maintenance/repair crews for investigation and repair
  • Coordinate repair and maintenance with other departments and contractors
  • Maintain related records on the disposition of repair and maintenance
  • Research data relating to service problems
  • Utilize departmental records and maps to ensure crew dispatch to the correct location
  • Maintain radio contact with repair crews through the completion of assigned projects
  • Act as a liaison person with other utilities during repairs or in the event of utility damage
  • Generate computerized work orders for repair and maintenance requests
  • Dispatch vehicles to licensed operators
  • Review vehicle checks sheets and sub-pool dispatch worksheets for accuracy
  • Initiate vehicle rental agreements assuring completeness and accuracy
  • Assure rental vehicles are inspected for serviceability and cleanliness when returned
  • Operate public conveyance vehicles as required
  • Resolve vehicle dispatch and rental issues with customers. 


Key Skills:

  • Requires literacy and basic computer skills– MS Word, Excel
  • Basic knowledge of math is required to count money and issue change -Quantitative Aptitude
  • Must have excellent communication skills, both written and verbal - Verbal Ability and Verbal Reasoning
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How it works

Test Summary

The Dispatcher aptitude test enables employers to identify and hire human resource managers by evaluating their working skills and job readiness. For this reason, an emphasis is laid upon evaluating the knowledge of applied skills gained through real work experience rather than theoretical knowledge.

This may contain MCQs (Multiple Choice Questions), MAQs (Multiple Answer Questions), Fill in the Blank, Descriptive, Whiteboard Questions, Audio / Video Questions, and True or False.

The dispatcher aptitude test contains a combination of application and theory questions that help you to evaluate the managerial as well as practical skills of candidates.

Useful for hiring
  • Dispatcher
Test Duration
20
min
No. of Questions
20
Level of Expertise
Entry/Mid/Expert
Topics Covered
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Abstract Reasoning

Our dispatcher aptitude test helps recruiters and hiring managers evaluate candidates' ability to solve problems based on the outside world with sense.

Verbal Reasoning

This online dispatcher test helps to evaluate a candidate’s communication skills effectively with words.
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Numerical Reasoning

This test helps recruiters and hiring managers assess a candidate’s ability to solve numerical problems by interpreting numerical data.
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Logical Reasoning

Our test helps to evaluate a candidate’s ability to solve logical questions or non-verbal questions.
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Sample Question
Choose from our 100,000+ questions library or add your own questions to make powerful custom tests.
Question type
Multiple Option
Topics covered
Dictionary order
Difficulty
Easy

Question:

Arrange the following words according to their order in the dictionary.

1. Occasional
2. Observation
3. Occurrence
4. Obscure
5. Oatmeal


Options

  • 5,4,1,2,3
  • 5,4,2,1,3
  • 5,3,1,2,4
  • 4,5,1,2,3
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