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Communication Management Skills Test
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Entry Level/Mid/Expert

Communication Management Skills Test

Our test helps recruiters assess a candidate's communication and interpersonal skills, while L&D managers leverage it to evaluate the professional development of existing employees. This skills test is essential for several managerial roles, including HR and sales managers, and significantly streamlines your Talent Acquisition and Development processes.

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What is Communication Management?

Communications management refers to the planning, execution, and improvement of communication processes in a company.

An internal communications manager focuses on managing interactions within an organization, such as within a team, between teams, and between leaders. Meanwhile, an external communications manager focuses on communications between the company and outside stakeholders like vendors, consumers, and other companies.

Why use iMocha's Communication Management skills test? 

iMocha's EEOC-compliant skills tests help talent professionals hire suitable candidates, discover upskilling opportunities, and allow for more standardized and unbiased assessments of employees and candidates.

This test can be customized to integrate iMocha's AI-EnglishPro for Business to test individuals for necessary business communication skills. It also simplifies the recruitment and L&D process, reduces costs by 40%, and supports interviews conducted for hiring and talent development.

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How it works

Test Summary

The Communication Management Skills test helps screen individuals for the following skills:

  • Interpersonal communication: communicating effectively with others with clear speech and active listening.
  • Non-verbal communication: this refers to the tone of voice, facial expressions, pauses, gestures, and body language.
  • Written communication: writing coherently and concisely for different styles of written communication, such as emails, memos, reports, and other deliverables within the organization and with outside stakeholders.
  • Presentation skills: delivering clear and engaging presentations, including developing informative and relevant content.
  • Conflict resolution: identifying and resolving conflicts by practicing empathy and active listening to find a mutually agreed-upon decision.
  • Emotional intelligence: understanding and managing one's emotions and those of others, including sensitivity, self-awareness, and relational skills.
Useful for hiring
  • Project Manager
  • Sales Manager
  • Marketing Manager
  • Human Resources Manager
  • Public Relations Manager
  • Customer Service Manager
  • Business Analyst
Test Duration
No. of Questions
Level of Expertise
Entry Level/Mid/Expert
Topics Covered





Sample Question
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You can customize this test by

Setting the difficulty level of the test

Choose easy, medium, or tricky questions from our skill libraries to assess candidates of different experience levels.

Combining multiple skills into one test

Add multiple skills in a single test to create an effective assessment and assess multiple skills together.

Adding your own
questions to the test

Add, edit, or bulk upload your coding, MCQ, and whiteboard questions.

Requesting a tailor-made test

Receive a tailored assessment created by our subject matter experts to ensure adequate screening.
How is this skills test customized?
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The Communication Management Skills Test can be customized to suit different technical domains such as digital marketing, application development, coding, machine learning, design tool, engineering, and more.

The test will check for the use of subject-specific language appropriate to the technical work context and for technical skills.

It can also be customized to test other skills, which include the following:

  • Command over the English language
  • Research skills 
  • Professional communication etiquette
  • Leadership skills
  • Organizational skills
  • Analytical and critical thinking skills
  • Decision making
  • Emotional intelligence
What are the most common interview questions related to Communication Management?
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Some of the most common interview questions related to Communication Management include the following:

1. The communications industry is evolving alongside technological advances. What experience do you have with digital marketing technology?

2. How do you plan a communications strategy for a company, and what are the different components?

3. How do you manage team tasks and conflict resolution as a communications manager?

4. How would you improve our company's communications and public relations?

5. According to you, what elements build effective internal communication in an organization?

What are the required skillsets to work in Communication Management?
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Here are some of the required skillsets to work in Communication Management:

Hard Skills:

  • Experience with digital marketing
  • Experience with social media platforms
  • Knowledge of email marketing tools
  • Written communication skills and language fluency

Soft Skills:

  • Experience managing teams and people
  • Experience with conflict resolution
  • Public speaking and presentation skills
  • Ability to represent a brand and manage public relations
  • Leadership skills
  • Organizational skills
  • Decision making
  • Interpersonal skills and emotional intelligence
  • Familiarity with technical terms and communication etiquette in the concerned technical field