An IT Support Specialist is a person that oversees computer systems mainly for businesses and offers support to the system’s users. It can include internal assistance, working directly with the staff members who use the computer systems or assisting external customers who access the designs via the Internet. IT Support Specialists analyze, troubleshoot, and evaluate technical issues.
This role is beneficial in supporting internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone or web chat.
IT support specialist test is specifically designed & validated by experienced subject matter experts (SMEs) to validate candidates’ skills in Computer Fundamentals, Network Fundamentals, Operating Systems, and Customer Service as per industry standards. Online IT support specialist skills test helps recruiters and hiring managers assess and hire IT support specialists.
IT Support Specialist test helps to screen the candidates who possess traits as follows:
IT Support specialist skill test has a set of questions to cope with recent technological developments. Moreover, you can add your questions per the job description requirement.