HomeIT Skills Tests
IT Support Specialist Test
Test duration:
45
min
No. of questions:
40
Level of experience:
Mid

IT Support Specialist Test

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IT Support Specialist Test

An IT Support Specialist is a person that oversees computer systems mainly for businesses and offers support to the system’s users. It can include internal assistance, working directly with the staff members who use the computer systems or assisting external customers who access the designs via the Internet. IT Support Specialists analyze, troubleshoot, and evaluate technical issues.

This role is beneficial in supporting internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone or web chat.   

IT support specialist test is specifically designed & validated by experienced subject matter experts (SMEs) to validate candidates’ skills in Computer Fundamentals, Network Fundamentals, Operating Systems, and Customer Service as per industry standards. Online IT support specialist skills test helps recruiters and hiring managers assess and hire IT support specialists. 

 

IT Support Specialist test helps to screen the candidates who possess traits as follows:  

  • Good knowledge of computer fundamentals and their concepts 
  • Strong knowledge and experience in conducting operating systems 
  • Good understanding of handling various customer services issues  
  • Familiarity with the network's fundamental concepts 


IT Support specialist skill test has a set of questions to cope with recent technological developments. Moreover, you can add your questions per the job description requirement.

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Test Summary

Useful for hiring
  • IT Support Specialist
  • Software Engineer
  • Operating System Specialist
  • Computer Hardware / Software Expert
Test Duration
45
min
No. of Questions
40
Level of Expertise
Mid
Topics Covered
Shuffle

Computer Fundamentals

Network Fundamentals

Shuffle

Operating Systems

Shuffle

Customer Service

Shuffle

Shuffle

Sample Question
Choose from our 100,000+ questions library or add your own questions to make powerful custom tests.
Question type
Multiple Option
Topics covered
IPv6 static routing
Difficulty
Medium

Question:

A customer is unable to communicate with other IPv6 hosts, except with the next hop, and his address starts with FE80::/10. What could be the problem?


Options

  • He has linked only a local address that is used to communicate only with the next hop or in that network segment.
  • He has linked only a global address that is used to communicate only with the next hop or in that network segment.
  • He has only a global unique address that is used to communicate with the next hop in that network segment.
  • He has only a DHCP address that is used to communicate with the next hop in that network segment.
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