takealot-case-study-how-to-use-imocha-within-greenhouse-to-save-80-percent-of-interview-time

Takealot saves 80% interview time with easy One-Click integration

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Interview Time Saved
80%
One-click ATS Integration with
Greenhouse
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“iMocha has helped us redefine our recruitment process. With seamless 1-click integration with Greenhouse, all our recruitment data is in one place. We use Aptitude assessments to filter candidates, so only the relevant ones are interviewed. This has reduced our interview time by 80%.”

Rudi Hattingh,

Division Manager : Consumables, Takealot
Takealot at a glance

Takealot was officially launched in 2011 as an e-commerce business. Through the years, Takealot has grown by leaps and bounds, and it is one of the leading eCommerce retailers in South Africa and the largest, most innovative eCommerce retailer in Africa. Takealot is focused on providing excellent customer service with a wide range of products and services. With its customer-centric approach, Takealot aims to be the number one online shopping destination across Africa.

Headquarters: Cape Town, South Africa

Global Presence: 1 location

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Employees:

1,000 – 5,000

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Established:

2011

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Industry:

eCommerce

iMocha products used:

AI-enabled Proctoring

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Integration with Greenhouse

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the challenges
Takealot was in expansion mode and needed to hire the best talent quickly. During this time, Rudi and his team recognized their recruiting challenges.
The challenge
  • Finding a mechanism to quantify the skills and not rely on resumes
  • Lack of data to accurately filter candidates
  • Higher time spent by Hiring Managers to interview candidates
  • Finding an assessment partner integrated with Greenhouse ATS
  • Looking beyond resumes:

Takealot received a vast influx of resumes for various job roles. Rudi and his team's primary challenge was quantifying the candidates' skills. Resumes often needed to be more accurate, which meant that Hiring Managers ended up interviewing unqualified candidates and wasting their time.

  • Lack of data to accurately filter candidates:

Since Takealot did not have a recruitment assessment, they relied on the candidates' resumes. Resume filtration is usually performed by using specific job-role keywords. They needed concrete data showcasing candidates' knowledge and skills.


  • Higher time spent by Hiring Managers to interview candidates:

Hiring Managers needed to interview each candidate to know their job suitability and skill proficiency. This meant that the Hiring Managers were spending their productive time interviewing unqualified candidates. Due to this, their primary work suffered.

  • Finding an assessment partner integrated with Greenhouse ATS:

Takealot was using Greenhouse as their ATS partner. When looking for a skills assessment tool, they emphasized software they can integrate with Greenhouse. This would make it easier for their recruiters to share tests with candidates and view reports, all within the workflow of Greenhouse.

Takealot chose iMocha for the seamless one-click integration and the comprehensive skills assessment library. 

Setting a screening process:

Takealot designed a recruitment process that involved aptitude tests as phase one screening. Using iMocha’s pre-built tests, they screened candidates for Logical Reasoning, Abstract Reasoning, and Verbal Reasoning. This helped them accurately assess skills and filter irrelevant candidates. 

Data points for candidate filtration:

With the implementation of online assessments, Takealot has access to intuitive reports, serving as filtration data points. They could quickly assess candidates on various skills, and only the relevant ones were lined up for interviews. This culminated in Hiring Managers investing time in interviewing only suitable candidates and saving a lot of time.

Seamless one-click integration:

iMocha provided one-Click integration with Greenhouse, which is their ATS partner. This helped them manage their recruitment process within the Greenhouse workflow. Integration was achieved sans any coding on their part. Their recruitment team could configure the integration independently without depending on the technical team.

  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.
  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.
  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.
  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.

Step by step explanation of the workflow:

  • They did not have a large recruitment team that could reach out to these universities across the USA to participate in career fairs and interact with the students. This hampered their recruitment roadmap.
  • However, more important was the lack of technical resources to evaluate candidates who applied for this role.
  • They did not have a large recruitment team that could reach out to these universities across the USA to participate in career fairs and interact with the students. This hampered their recruitment roadmap.
The result
the result

80% interview time saved:

Using iMocha, Rudi and his team could save their interview time. Their Hiring Managers concentrated only on quality candidates, which helped them hire the best talents for their company. 

Completely automated process:

With iMocha and Greenhouse, Takealot had a completely automated recruitment process. Remote assessments with web proctoring allowed them to assess a larger number of candidates in a short time. 

One workflow for recruitment:

Integration of iMocha and Greenhouse platforms helped their team to streamline the entire recruitment process in one workflow. Assessment links were sent, and candidates’ reports were viewed within the Greenhouse platform, which made it easier for them.

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