gartner-case-study

Gartner hired 20 skilled developers in 3 months with iMocha

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Brewing together with iMocha
Candidates appeared for assessment
254
Candidates who completed the assessment
232
Candidates who passed
59
Interview time reduced
55%
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Gartner at a glance

Gartner, Inc. (NYSE: IT) is the world's leading research and advisory company and a member of the S&P 500. Since its inception, Gartner has been providing businesses with indispensable insights, advice, and tools to achieve their mission-critical priorities and build the successful organizations of tomorrow. Gartner is serving clients in 11,000 enterprises in 100+ countries.

Headquarters: Stamford, Connecticut, United States

Global Presence: 45+ countries

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Employees:

10,000+

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Established:

1979

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Industry:

Information Technology Services

iMocha products used:

AI-enabled Proctoring

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Intelligent Reports

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the challenges
Being a company that is the forebearer in evolving technologies, Gartner was always looking for quality talent to join its team. The immediate requirement was at their India office. Gartner has recently acquired CEB, one of the leading Talent management and Recruitment Assessment Companies.
The challenge

This meant that they had in-house access to skill tests. However, even with CEB, Gartner could not get tests in the latest technology, which hampered their hiring plans. 


Reviewing their hiring process, the recruitment team zeroed in on key elements that needed improvement.

  • Offline mode of assessments: Gartner had a traditional way of pen-paper assessments, wherein the candidates were required to come to their office and appear for the assessment. Getting candidates to come to their offices was a significant challenge as candidates were reluctant to travel long distances for assessments.
  • Time spent to review assessments: Since all the hiring decisions were taken by their US office, the recruitment team in India had to scan all the assessments, send them over email, and wait for their decision makers to revert. This would take a minimum of 2 working days.
  • Operational efficiency: The entire process took an enormous amount of time. First, the recruitment team had to follow up with the candidates to appear for the assessment at their office, monitor the entire process, and send the assessments to the USA. This created lots of administrative hassles and operational delays.

Gartner considered various solution providers, including CEB, their in-house company, to tackle their stumbling block. However, Gartner was also looking for an assessment partner that fulfilled all its requirements and valued Gartner to provide top-notch service. After researching a few potential partners, Gartner narrowed it down to iMocha.
  • A comprehensive skills library: iMocha provided an extensive skill test library created by Global Subject Matter Experts, which were apt for the job profiles. The latest technologies helped Gartner assess candidates on the updated skill versions.
  • AI-proctored remote assessments: iMocha provided Gartner with the flexibility of remote assessments with AI-enabled proctoring. Gartner could allow the candidates to take the tests from the comfort of their homes and at a time suitable for them. AI-enabled proctoring ensured that the assessment was taken fairly by the candidate.
  • Custom curated assessments: Hiring managers were actively involved in creating assessments, which helped make customized assessments that assessed various aspects of a candidate’s skill and knowledge.
  • Intelligent reports: Reports were auto generated after the assessments, which helped in making informed decisions. This meant that only those candidates who performed well in the assessments were called to the office for further interviews.
  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.
  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.
  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.
  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.

Step by step explanation of the workflow:

  • They did not have a large recruitment team that could reach out to these universities across the USA to participate in career fairs and interact with the students. This hampered their recruitment roadmap.
  • However, more important was the lack of technical resources to evaluate candidates who applied for this role.
  • They did not have a large recruitment team that could reach out to these universities across the USA to participate in career fairs and interact with the students. This hampered their recruitment roadmap.
The result
the result

Increase in candidate base by 40%:

Earlier it was a hassle to get candidates to their offices to give the offline assessments. With iMocha’s online testing solution, Gartner increased its candidate base by almost 40%, as candidates could conveniently attempt the assessments from their homes.

Candidate relevancy ratio improved by 60%:

Compared to the earlier situation, there was a 60% increase in only relevant candidates getting called for interviews—the precise and in-depth assessment results ensured that only relevant candidates made it through the first phase.


Time-to-fill reduced by 55%:

The hiring time was reduced by almost 55%. The work of 2 days was cut down to mere minutes, which boosted the hiring time.

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