Cybrary is a cyber-security and IT workforce development platform. Its ecosystem of people, companies, content, and technologies converge to create an ever-growing catalog of online courses and experiential tools that provide IT and cyber security learning opportunities to anyone, anywhere, anytime. Cybrary has received industry recognition since its 2015 founding, often named an innovator and pioneer in cyber and IT development.
Information Technology Services & Consulting
In a cut-throat competitive world of eLearning, user engagement, by and large, depends on the quality of the course. However, to stand out in the market, educational portals need to have a USP or a critical feature that proves to be the deal clincher.
With various quality courses, Cybrary was among the top players with a fair number of users. Though the system worked fine, Cybrary noticed a pattern where the users left the course midway or created accounts but rarely used them. Cybrary was missing a key feature, leading to an average engagement rate.
Cybrary’s product team hit upon a brilliant idea to increase their engagement rate. None of their courses offered an assessment that could measure a user’s knowledge. Every prospect looking to expand their professional career with the help of an online course first needs to know where they stand on the skill meter. So far, Cybrary was offering the courses without any skill evaluation, which was the difference between an average and a great engagement rate.
Once this was identified, Cybrary needed a versatile partner with an easy-to-use assessment platform, ready-to-use tests, and the ability to customize the tests. Cybrary evaluated the top players in the assessment field and finalized iMocha. iMocha, with its exhaustive skills library, flexibility to add your questions, and user-friendly assessment platform, fit the bill perfectly.
Step by step explanation of the workflow:
Cybrary managed to increase its engagement rate by 50%. With pre-course assessments, users could assess their knowledge level and then make an informed decision about opting for a particular course. This builds trust and creates a sense of investment in the prospective user. Besides this, the fact that there was an assessment even after the completion of the course created a value proposition for the users.
The process was simple. Users log into the accounts and choose the courses, which get added to a tab called My Career Paths. They can give the pre-course assessment to measure their knowledge.
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