Competency Mapping

Competency Mapping

Discover what is competency mapping, its types, and its benefits in our detailed glossary and gain insights for aligning skills with performance.

What is Competency Mapping?

Competency Mapping is a talent management process that falls under human resource management. In this process, an employee's competencies, such as technical, managerial, behavioral, knowledge, skills, and abilities, are identified and assessed.

It is a framework for aligning the capabilities of employees with the goals and objectives of the organization. It helps in understanding the skills gap, identifying areas for improvement, and optimizing workforce performance.

It can help organizations set clear performance expectations by clearly defining the competencies required for each role. Employees understand what is expected of them, leading to improved job performance and productivity. It also ensures that training efforts are focused on developing the skills and competencies necessary for individual and organizational success.

Types of Competency Mapping


Behavioral competency mapping focuses on identifying and assessing behavioral traits and attributes necessary for successful job performance. These competencies often revolve around interpersonal skills, communication abilities, teamwork, and leadership qualities.

By evaluating employees' behavioral competencies, organizations can better understand their strengths and areas for improvement in areas crucial for effective collaboration, conflict resolution, and relationship-building within teams and across the organization. Behavioral competency mapping is particularly valuable in roles that require strong interpersonal interactions, such as customer service, sales, and team management positions.


Technical competency mapping evaluates the technical skills and knowledge required for specific job roles. It ensures that employees possess specialized knowledge or technical expertise to meet job requirements, handle complex tasks, adapt to technological advancements, and drive innovation within their respective fields.


Managerial competency mapping is the process of identifying and developing the essential skills and capabilities required for effective leadership within an organization. It helps to identify high-potential employees, groom future leaders, and build a robust leadership pipeline.

Organizations can utilize competency mapping tools to assess employee’s competency and to drive organizational success by identifying individuals with leadership potential, providing targeted development opportunities, and ensuring continuity in leadership roles.

Benefits of Competency Mapping

Improved Recruitment and Selection

Competency mapping facilitates more effective recruitment and selection processes by ensuring that candidates possess the required competencies for the job. This reduces turnover rates and improves employee retention.

Targeted Training and Development

By identifying skill gaps through competency mapping, organizations can design targeted training and development programs to address specific needs, leading to a more skilled and capable workforce.

Enhanced Succession Planning

Competency mapping helps in identifying high-potential employees and grooming them for future leadership roles. It ensures a pipeline of talent ready to step into key positions when needed.

Identifying and assessing your team’s competencies is super-easy and seamless with iMocha’s skills intelligence platform.


Competency mapping is a valuable tool for organizations to optimize workforce performance and achieve strategic objectives. By identifying and assessing the competencies required for success, organizations can better align their human capital with business goals and drive organizational success.

Terms Related to Competency Mapping

  • Skill Gap: Refers to the disparity between the skills and competencies required for a job and those possessed by an individual or workforce.
  • Performance Indicator: Measurable criteria used to assess an individual's performance in a specific competency or job function.
  • Succession Planning: Process of identifying and developing potential successors for key leadership positions within an organization to ensure continuity and preparedness for future vacancies.
  • Job Analysis: Systematic process of gathering, documenting, and analyzing information about a job's tasks, responsibilities, and requirements.
  • Soft Skills: Non-technical skills related to interpersonal communication, emotional intelligence, and problem-solving ability.

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