wfp-case-study-how-to-do-remote-hiring

A leading global humanitarian organization saves 40% of the time spent in making unbiased hiring decisions

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Brewing together with iMocha
Candidates assessed
3146
Candidates screened
500+
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The organization at a glance

 This leading global humanitarian organization delivers food assistance in emergencies and works with communities to improve nutrition and build resilience. On any given day, they have 5,600 trucks, 20 ships, and 92 planes on the move, delivering food and other assistance to those most in need. With efforts focused on emergency assistance, relief and rehabilitation, development aid, and special operations, most of their work is in conflict-affected countries.

Headquarters: Rome, Italy

Global Presence: Across the Globe

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Employees:

10,001+

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Established:

1961

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Industry:

Non-profit Organization

iMocha products used:

AI-enabled Proctoring

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Customised Assessments

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the challenges
Spread across numerous locations, most operations are in conflict-ridden and war-torn countries, making it difficult to move around. With offices having limited space, pre-hiring assessments brought an additional set of logistical issues.
The challenge
  • Security challenges
  • Possibility of unfair practices during tests
  • Legacy processes
  • Time & cost
  • Reserving a space for assessments
  • Providing requisite materials
  • Getting all candidates to appear for the test at a particular date and time 

While this was a costly and time-consuming process, there was also a major security threat with the possibility of imposters showing up in the office under the pretext of being a candidate attempting the test. In smaller locations where the tests would be conducted over a couple of days, there was also the risk of candidates sharing test questions with other candidates yet to take the test.

Remote assessments would prove an ideal solution to address all of these challenges. iMocha’s remote assessment features proved the ideal solution, enabling candidates to attempt the tests as per the time frame set by the hiring team. The advanced image and video proctoring, window lock with test termination, question randomization, and disabled copy/paste features ensured candidates did not participate in any unfair means and only deserving candidates would be shortlisted. Besides this, the WFP team was also happy about the added flexibility for the candidates – no need to take an entire day out of their schedule to travel to the test location, and attempting the test at their convenience helped improve the candidate experience as well. With all the candidate test data in a single repository, it was easier for the hiring manager to make a hiring decision. The advanced analytics and visual reporting were an added plus point.

  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.
  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.
  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.
  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.

Step by step explanation of the workflow:

  • They did not have a large recruitment team that could reach out to these universities across the USA to participate in career fairs and interact with the students. This hampered their recruitment roadmap.
  • However, more important was the lack of technical resources to evaluate candidates who applied for this role.
  • They did not have a large recruitment team that could reach out to these universities across the USA to participate in career fairs and interact with the students. This hampered their recruitment roadmap.
The result
the result

An existing customer since March 2019, global humanitarian teams based out of Italy, Egypt, and Yemen have been meeting their hiring needs with iMocha’s platform, with another 20+ locations in talks to implement the system as well. To date, around 3146 candidates have been assessed, with 500+ of these candidates meeting the required shortlisting criteria.

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