servaid-case-study-how-servaid-hires-15-job-fit-candidates-per-month-for-their-clients-with-online-assessment-solution

ServAid now hires 15 job fit candidates per month for their clients

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Switch from offline to online
100%
Turnaround time faster
60%
Candidates qualified increased
70%
Candidates hired per month
15
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ServAid at a glance

ServAid Consultancy and Business Services is an HR and Management advisory services organization specializing in leadership and top team development, executive, mid-career, and graduate recruitment, psychometric testing, learning management, talent branding, and technical HR advisory services. It aims to be the number one company in Africa's HR and Management consultancy services.

Headquarters: East Legon, Ghana

Global Presence: 1 country

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Employees:

11 - 50

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Established:

2005

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Industry:

Staffing

iMocha products used

AI-enabled Proctoring

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Recruitment Platform

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the challenges
ServAid had to overcome higher turnaround time and operational hassles.
The challenge

ServAid used to conduct assessments in a traditional pen-and-paper setup. In doing so, they faced numerous operational hassles:


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  1. All assessments need to be designed by an external consultant.
  2. They had to book a hall to conduct the examination.
  3. The team had to evaluate the candidates then manually.

Besides this, an operational cost was involved in coordinating with the candidates and getting them to appear for the assessment.

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All this increased the turnaround time for the clients, and most of the time, the clients wasted time on unqualified candidates during interviews.

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With the help of iMocha, ServAid has streamlined its recruitment process so that its clients may choose from a quality talent pipeline.

After evaluating multiple options, ServAid found iMocha to be the most viable partner. iMocha has a comprehensive skills library, which provides assessments for various non-IT job roles. With iMocha, ServAid created its own assessments, eliminating the dependency on external consultants. All the assessments could be conducted online, which meant logistical issues like booking a hall and arranging assessment materials were wiped out. Moreover, they presented a data-oriented report to their clients, who spent time only on relevant candidates.

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  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.
  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.
  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.
  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.

Step by step explanation of the workflow:

  • They did not have a large recruitment team that could reach out to these universities across the USA to participate in career fairs and interact with the students. This hampered their recruitment roadmap.
  • However, more important was the lack of technical resources to evaluate candidates who applied for this role.
  • They did not have a large recruitment team that could reach out to these universities across the USA to participate in career fairs and interact with the students. This hampered their recruitment roadmap.
The result
the result

ServAid has streamlined its recruitment process to provide its clients with a quality talent pipeline to select from. Their operational costs have also reduced as there are zero dependencies on external consultants. ServAid has been hiring 15 candidates every month for their clients using iMocha’s automated assessments.

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So far, they have hired for the following roles:

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  • Entry level role Test
  • Recovery Officer Aptitude Test
  • Finance Officer Test
  • Tests for Intern
  • Sales Aptitude Test
  • Sales Team Leader Test
  • Management Trainee
  • Client Service Test
  • Team Leader Test
  • Internal Auditor Test Dalex
  • HR Manager Test Dalex
  • Sales Team Leader
  • Business Analyst
  • Intern Test
  • Accountant Test
  • Product Manager Test
  • Emotional Intelligence Test
  • Tele sales Test
  • Loan Officer
  • Investment and Business Development Officer Test
  • Executive Assistance Test
  • Cashier Aptitude Test

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