ServAid Consultancy and Business Services is an HR and Management advisory services organization specializing in leadership and top team development, executive, mid-career, and graduate recruitment, psychometric testing, learning management, talent branding, and technical HR advisory services. It aims to be the number one company in Africa's HR and Management consultancy services.
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ServAid used to conduct assessments in a traditional pen-and-paper setup. In doing so, they faced numerous operational hassles:
Besides this, an operational cost was involved in coordinating with the candidates and getting them to appear for the assessment.
All this increased the turnaround time for the clients, and most of the time, the clients wasted time on unqualified candidates during interviews.
After evaluating multiple options, ServAid found iMocha to be the most viable partner. iMocha has a comprehensive skills library, which provides assessments for various non-IT job roles. With iMocha, ServAid created its own assessments, eliminating the dependency on external consultants. All the assessments could be conducted online, which meant logistical issues like booking a hall and arranging assessment materials were wiped out. Moreover, they presented a data-oriented report to their clients, who spent time only on relevant candidates.
Step by step explanation of the workflow:
ServAid has streamlined its recruitment process to provide its clients with a quality talent pipeline to select from. Their operational costs have also reduced as there are zero dependencies on external consultants. ServAid has been hiring 15 candidates every month for their clients using iMocha’s automated assessments.
So far, they have hired for the following roles:
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