ecs-case-study-how-to-reduce-time-to-hire

ECS reduced its time-to-hire by 60%

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Brewing together with iMocha
Candidates assessed
444
Candidates passed the test
250+
Candidates shortlisted
25+
Reduced time-to-hire
60%
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ECS at a glance

Founded in 2008, ECS, in a short span, has established itself as one of the UK’s leading IT service providers for enterprise clients. ECS offers a full range of services to its customers, from cybersecurity to DevOps, and has been instrumental in delivering the very best results for some of the biggest, most demanding, and heavily regulated businesses in the UK.

Headquarters: London

Global Presence: 3+ Countries

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Employees:

20,000

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Established:

2008

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Industry:

Information Technology and Services

iMocha products used

AI-enabled Proctoring

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Recruitment Platform

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the challenges
The hiring team at the ECS India office struggled to identify qualified candidates. After spending a lot of time interviewing and vetting them, they discovered that their qualifications didn’t match those required by the company.
The challenge

ECS India was looking to hire for the ServiceNow Developer and Quality Analyst (QA) roles. The recruiting team was having trouble finding qualified candidates. They spent a huge amount of time screening potential candidates, only to find that their skills weren’t up to par with what the organization needed. The pen-and-paper tests were not that effective, and it was a time-consuming process. The candidates had to come to the office to give the tests, and hiring managers were required to evaluate their results and then shortlist interview candidates. This meant that the hiring managers spent a lot of time on the recruitment process, which also affected their projects.

ECS was able to shortlist the best candidates faster through the iMocha platform, and hiring managers were given more time to work on client projects as they were no longer required to review assessments manually.

Using iMocha’s platform helped ECS shortlist the best candidates faster. Their hiring managers were no longer required to review assessments manually, freeing up their time to focus on client projects. Remote proctoring means they no longer need candidates to reach their office to take the test. The candidates could take the tests from anywhere, and proctoring ensured that no unfair methods were used. One of the biggest gains was data-based hiring decisions. Insightful test reports backed all the decisions.

  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.
  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.
  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.
  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.

Step by step explanation of the workflow:

  • They did not have a large recruitment team that could reach out to these universities across the USA to participate in career fairs and interact with the students. This hampered their recruitment roadmap.
  • However, more important was the lack of technical resources to evaluate candidates who applied for this role.
  • They did not have a large recruitment team that could reach out to these universities across the USA to participate in career fairs and interact with the students. This hampered their recruitment roadmap.
The result
the result

ECS saw their time to hire decrease by 60%. Narrowing the field to the top performers was easy and quick. iMocha has efficiently and effectively helped ECS find the best of the best.

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