case-study-how-leading-it-companies-reduce-cost-per-hire

A leading IT Services Company reduced hiring costs by 20% by deploying iMocha’s AI-enabled proctoring

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Brewing together with iMocha
Cost Saved
20%
Candidates interviewed
184
Candidates evaluated
620
Candidates Hired
10
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“We were spending a lot of time and resources on our hiring but were not getting the desired results. We decided to switch to an online assessment tool that would give us a great candidate pool to select from and help us make data-driven decisions.”

Leading IT Services Company

The organization at a glance

This company provides software and Services to Insurance, Healthcare & Financial Services firms. Their service offerings include Digital Engagement, Customer Communications, Content & Collaboration, Information & Insights, Quality Assurance & Testing, and Application Services. Their award-winning software and services have been extensively covered by Gartner, Celent, Novarica, and Strategy Meets Action. “We were spending a lot of time and resources on our hiring but were not getting the desired results. We decided to switch to an online assessment tool that would give us a great candidate pool to select from and help us make data-driven decisions.” Leading IT Services Company

Headquarters: USA

Global presence: USA and India

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Employees:

500-1,000 employees

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Established:

1997

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Industry:

Information Technology & Services

iMocha products used:

AI-enabled Proctoring

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the challenges
This company was looking to hire top candidates for .Net Developer and Business Analysts role by replacing their traditional approach of pen & paper with reliable online assessments.
The challenge
  • Traditional hiring methods
  • Time-consuming process

The main challenge faced by the recruitment team was the traditional hiring process: pen and paper assessments, and manual skills validation by hiring managers. The candidates had to appear for the tests at their office, which required some of their team to monitor the test, manually evaluate it, and then shortlist the candidates for a face-to-face interview.

This leading IT Services company partnered with iMocha to adapt the online skills assessment mechanism. Instead of inviting candidates to their offices, they sent the test links through an email. This approach eliminated the administrative costs of conducting the test in the office. The candidates could appear for the test remotely from anywhere, thus enhancing the candidate experience. Remote proctoring mechanisms such as Image Proctoring and Window Lock ensured that the candidates used no unfair means. The skill-wise test reports helped the recruitment team to make data-driven hiring decisions.

  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.
  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.
  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.
  • During one of the weekly calls with Capgemini, our customer success team dived into their University Hiring strategy.

Step by step explanation of the workflow:

  • They did not have a large recruitment team that could reach out to these universities across the USA to participate in career fairs and interact with the students. This hampered their recruitment roadmap.
  • However, more important was the lack of technical resources to evaluate candidates who applied for this role.
  • They did not have a large recruitment team that could reach out to these universities across the USA to participate in career fairs and interact with the students. This hampered their recruitment roadmap.
The result
the result

Reduction in hiring costs by almost 20% after using iMocha. The process was now streamlined and efficient.

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