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Leading IT Services Company
This company provides software and Services to Insurance, Healthcare & Financial Services firms. Their service offerings include Digital Engagement, Customer Communications, Content & Collaboration, Information & Insights, Quality Assurance & Testing, and Application Services. Their award-winning software and services have been extensively covered by Gartner, Celent, Novarica, and Strategy Meets Action. “We were spending a lot of time and resources on our hiring but were not getting the desired results. We decided to switch to an online assessment tool that would give us a great candidate pool to select from and help us make data-driven decisions.” Leading IT Services Company
Employees:
500-1,000 employees
Established:
1997
Industry:
Information Technology & Services
AI-enabled Proctoring
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The main challenge faced by the recruitment team was the traditional hiring process: pen and paper assessments, and manual skills validation by hiring managers. The candidates had to appear for the tests at their office, which required some of their team to monitor the test, manually evaluate it, and then shortlist the candidates for a face-to-face interview.
This leading IT Services company partnered with iMocha to adapt the online skills assessment mechanism. Instead of inviting candidates to their offices, they sent the test links through an email. This approach eliminated the administrative costs of conducting the test in the office. The candidates could appear for the test remotely from anywhere, thus enhancing the candidate experience. Remote proctoring mechanisms such as Image Proctoring and Window Lock ensured that the candidates used no unfair means. The skill-wise test reports helped the recruitment team to make data-driven hiring decisions.
Reduction in hiring costs by almost 20% after using iMocha. The process was now streamlined and efficient.
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