Claims Manager Assessment Test

Candidates Assessed


Organisations Served


iMocha’s claims manager test is the ideal pre-hire test for recruiters and hiring managers to assess candidates objectively. This claims manager aptitude test is useful for hiring Claims Manager and helps to reduce hiring time by 45%.

About Claims Manager Assessment Test

Insurance claims managers lead a team of claims handlers and make sure that they deal with insurance claims efficiently. The claims manager will handle the more complicated insurance claims and deal with customer complaints and appeals. The Claims Manager needs to have excellent communication skills and be able to work well under pressure. 

They must also ensure that the payments which were made were correct and in accordance with company regulations. The need to periodically perform claim audits/reviews. They ensure that all customers receive quality service. They need to monitor claim performance statistics to assure customer retention. They periodically review claims status and create action plans using advanced problem resolution skills. 

They must follow up with any and all issues related to the insurance claims and direct such issues to pertinent parties when necessary to have them resolved by those individuals. In the case of litigation regarding the insurance claims, it is the claims manager’s responsibility to discuss the matter with legal counsel and aid them in pursuing the litigation. 


  • Analytical problem-solving skills - Quantitative Aptitude, Abstract Reasoning, Numerical Reasoning
  • Leadership Skills: Ability to Plan, Organize, Delegate and Develop Corporate Human Resources   - Abstract Reasoning, Logical Reasoning
  • Effective Communication Skills: Ability to obtain information from others and deliver information to others orally and in written form - Verbal Ability and Verbal Reasoning
  • Knowledge of Microsoft office

Are you a jobseeker looking to sharpen your skills?

Test Summary


Verbal ability is essential because grammar and vocabulary is a prerequisite for good spoken and written English. 


Reading comprehension indicates an ability to comprehend and reason with the concepts on a written page. 


Quantitative ability will indicate analytical thinking and problem-solving ability. 


Logical Reasoning is assessed through   

  • Statement/Conclusion 
  • Cause /Effect and  
  • Statement/Fact questions 

These questions will indicate the quality of deductive reasoning and inductive reasoning which contribute to Critical thinking ability. 


Abstract reasoning will indicate the ability to think clearly, identify logical patterns, learn new skills and solve complex problems. It is an indicator of fluid intelligence and shows an ability to strategize. 


The numerical reasoning test measures the ability to interpret, analyze and draw logical conclusions based on numerical data presented in graphs and tables describing different business-related situations. 

Test Details: 46 Questions 65 minutes 

  • Verbal Ability -                   08 Questions 08 minutes
  • Verbal Reasoning -            08 Questions 15 minutes
  • Quantitative Aptitude -      10 Questions 10 minutes
  • Logical Reasoning -           10 Questions 16 minutes
  • Abstract Reasoning -          10 Questions 16 minutes

Test Duration: 20 minutes

No. of Questions: 10

Level of Expertise: Entry/Mid/Expert

Useful for hiring

  • Claims Manager

Topics Covered

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Insurance Claim

iMocha’s claim manager test helps recruiters and hiring managers to evaluate candidate’s understanding about the policy of insurance to settle or reimburse losses covered under insurance policy

Sample Report

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Trusted By

Megan Akhras, Co-founder & director, JExcelle, Canada
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“We are a tutoring agency, wherein the crux of our business lies in the quality of the tutors we hire. Hence it is imperative that our hiring is top notch. We were impressed by the caliber, depth, and breadth of the assessments provided by iMocha. With iMocha, we have found a great assessment tool for our hiring requirements.”

Megan Akhras, Co-founder & director, J'Excelle, Canada

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