Receptionist Test Assessment

Candidates Assessed

12763+

Organizations Served

103+

Our receptionist test enables recruiters and hiring managers to hire job-fit candidates within a short period and take unbiased decisions. Our test is very useful for hiring a receptionist. This test reduces hiring cost by 40% and hiring time by 45%.

About Receptionist Test Assessment

Receptionists are the face of any organization. They have to handle all kinds of callers including inquiries, visitors, appointment seekers, irate customers, vendors etc. 

KEY SKILLS REQUIRED: 

EXCELLENT COMMUNICATION SKILLS - Verbal Ability 
GOOD COMPREHENSION SKILLS - Verbal Reasoning 
GOOD EXPRESSION - Verbal Reasoning
ABILITY TO UNDERSTAND WHAT THEIR ORGANIZATION DOES AND ROLES OF THE VARIOUS DEPARTMENTS - Logical Reasoning

Are you a jobseeker looking to sharpen your skills?

Test Summary

VERBAL ABILITY  

Verbal ability is essential because grammar and vocabulary is a prerequisite for good spoken and written English. 

VERBAL REASONING 

Reading comprehension indicates an ability to comprehend and reason with the concepts on a written page. 

QUANTITATIVE APTITUDE  

Quantitative ability will indicate analytical thinking and problem-solving ability. 

LOGICAL REASONING 

Logical Reasoning is assessed through   
  • Statement/Conclusion
  • Cause /Effect and
  • Statement/Fact questions
These questions will indicate the quality of deductive reasoning and inductive reasoning which contribute to Critical thinking ability.

The aptitude test for receptionists may contain MCQ's (Multiple Choice Questions), MAQ's (Multiple Answer Questions), Fill in the Blanks, Descriptive, Whiteboard Questions, Audio / Video Questions, True or False Questions, etc.

Test Duration: 20 minutes

No. of Questions: 10

Level of Expertise: Entry/Mid/Expert

Useful for hiring

  • Receptionist

Topics Covered


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Active Listening

Our receptionist test assesses a candidate’s ability to listen attentively to a speaker, understand what the speaker is saying, respond and on what's being said

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Behavioral Skills

This assessment checks a candidate’s behavioral etiquette which helps in effective interactions

Sample Questions

Choose from our 100,000+ question library or add your own questions to make powerful custom tests

Question types:

Multiple Answer

Topic:

Best practices

Difficulty:

Medium


Q 1. As the executive assistant, your boss has asked you to attend the quarterly meeting in which the company's growth will be discussed. Which of the following activities will you avoid while listening to other people expressing their thoughts and taking down the minutes of the meeting?

Note: There can be multiple correct answers to this question.
Completing the speaker's sentences.
Interrupting the speaker.
Nodding to acknowledge you understand what the speaker is saying.

Question types:

Multiple Option

Topic:

Fundamental concepts

Difficulty:

Easy


Q 2. You went to a shopping mall to buy a few items but left your shopping list at home. Which of the following items are you most likely to recall?

A) Items at the end of the list.
B) Items in the middle of the list.
C) Items at the start of the list.
A
B
C
A and C
None of the options

Sample Report

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Skill wise performance report by iMocha

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You can customize this test by

difficulty level
Setting difficulty level of test      

Choose easy, medium or hard questions from our skill libraries to assess candidates of different experience levels.                       

multiple skills
Combining multiple skills into one test

Add multiple skills in a single test to create an effective assessment. Assess multiple skills together.                                              

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Adding your own questions to the test

Add, edit or bulk upload your own coding questions, MCQ, whiteboarding questions & more.                       

tailor made test
Requesting a tailor-made test                  

Get a tailored assessment created with the help of our subject matter experts to ensure effective screening.

Trusted By

Megan Akhras, Co-founder & director, JExcelle, Canada
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“We are a tutoring agency, wherein the crux of our business lies in the quality of the tutors we hire. Hence it is imperative that our hiring is top notch. We were impressed by the caliber, depth, and breadth of the assessments provided by iMocha. With iMocha, we have found a great assessment tool for our hiring requirements.”

Megan Akhras, Co-founder & director, J'Excelle, Canada

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