HomeBusiness Skills Tests
Active Listening Skills Test
Test duration:
40
min
No. of questions:
55
Level of experience:
Mid/Senior

Active Listening Skills Test

It is an essential component of business skills. Individuals working in this domain require listening, understanding, and comprehending the ability to interpret what the other person is saying.  

Active Listening skill helps to understand the needs of the customer/client, solve their issues, and make them feel heard and understood, whether in person or over email and phone.  

Communication and understanding icon, highlighting the importance of listening and questioning
Capgemini
Deloitte
The United Nations
Fujitsu
The United Nations

Active Listening Skills Test

1.What are Active Listening Skills    

It is an essential component of business skills. Individuals working in this domain require listening, understanding, and comprehending the ability to interpret what the other person is saying.  

Active Listening skill helps to understand the needs of the customer/client, solve their issues, and make them feel heard and understood, whether in person or over email and phone.  

2.Why use iMocha's Active Listening Skills Test?  

This assessment is designed per the latest industry standards to help you gauge the non-technical strengths of the candidate and employees. The test usually consists of various question types and covers topics such as communication, interpretation of spoken words, business communications, and more.  

Additionally, the powerful report feature of this test is presented in a well-organized and easy-to-read overview format.  

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How it works

Test Summary

This skills assessment test helps to screen candidates who exhibit the following skills:  

  • Paraphrasing and summarizing ability to demonstrate listening comprehension skills.  
  • The ability to build connections with clients or customers with the help of non-verbal communication.    
  • Ability to engage with your coworkers and create a more collaborative team environment.    
  • Potential to evaluate the value of a message.    
  • Demonstrating empathy by understanding and acknowledging the speaker's perspective and feelings  
  • Ability to recall and remember important details of the speaker's message when needed.  

It offers comprehensive test reports that recruiters and L&D managers can use to assess candidates' performance in every aspect quickly. Additionally, cheating prevention techniques like window violation, image, video proctoring, and others may be utilized to maintain individuals' integrity during the assessments.  

Useful for hiring
  • Advertising Executive
  • Customer service representative
  • Salesperson
  • Human resources professional
  • Marketing Manager
  • Product Manager
  • Software Developer
  • Engineer
  • Management Executive
  • Human Resources Manager
Test Duration
40
min
No. of Questions
55
Level of Expertise
Mid/Senior
Topics Covered
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Sample Question
Choose from our 100,000+ questions library or add your own questions to make powerful custom tests.
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Question:

A helicopter view of the employee's progress
Test Report
You can customize this test by

Setting the difficulty level of the test

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Combining multiple skills into one test

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questions to the test

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Requesting a tailor-made test

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FAQ
How is this test customized?
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What are the most common interview questions related to Active Listening?
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How do you measure this skill?
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