iMocha’s ITIL skills test is the preferred pre-employment test for recruiters and hiring managers to hire job-fit candidates for roles such as Configuration Manager – ITIL, IT Infrastructure Manager - ITIL, Incident Manager - ITIL, and ITIL Process Manager. Our ITIL assessment has helped our customers to reduce hiring time by 40%.
ITIL (Information Technology Infrastructure Library) focuses on aligning IT services with the needs of businesses. It describes different tasks, procedures, and processes for establishing integration concerning an organization's strategy.
The ITIL test online has been designed and developed to help employers and recruiters evaluate the ITIL skills of candidates. The test contains well-balanced and meaningful questions on IT Service Continuity Plan, Service Desk, Release Management Process, Service Capacity Management, Configuration Management Plan, Problem Management, Capacity Management, IT Financial Management, and many more.
The test enables employers and recruiters to identify potential hires by evaluating working skills and job readiness. For this reason, emphasis is laid upon evaluating the knowledge of applied skills gained through real work experience rather than theoretical knowledge. Using powerful reporting, you will have a detailed test results analysis to help you make better decisions and predict candidate and employee success.
ITIL test may contain MCQs (Multiple Choice Questions), MAQs (Multiple Answer Questions), Fill in the Blanks, Whiteboard Questions, Audio/Video Questions, Job-based Simulations, True or False Questions, etc.
The ITIL skills test is designed considering EEOC guidelines; it will help you assess & hire diverse talent without bias.
A good incident management process facilitates which of the following?
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