iMocha’s ITIL skills test is the preferred pre-employment test for recruiters and hiring managers to hire job-fit candidates for roles such as Configuration Manager – ITIL, IT Infrastructure Manager - ITIL, Incident Manager - ITIL, and ITIL Process Manager. Our ITIL assessment has helped our customers to reduces hiring time by 40%.
ITIL (Information Technology Infrastructure Library) focuses on aligning IT services with the needs of businesses. It describes different tasks, procedures, and processes for establishing integration with respect to the strategy of an organization.
The ITIL test online has been designed and developed to help employers and recruiters evaluate the ITIL skills of candidates. The test contains well balanced and meaningful questions on IT Service Continuity Plan, Service Desk, Release Management Process, Service Capacity Management, Configuration Management Plan, Problem Management, Capacity Management, IT Financial Management and many more.
Test Duration: 20 minutes
No. of Questions: 20
Level of Expertise: Entry/Mid/Expert
iMocha’s ITIL test online helps recruiters and hiring managers to evaluate candidate’s understanding about IT service continuity management which plans for incident prevention, prediction, and management
This test assesses a candidate’s knowledge about service desk within the ITIL framework which provides single point of contact between the service provider and the users
Our ITIL skills test helps in evaluating candidate’s understanding about release management process which consists of planning, designing, scheduling, testing, deploying, and controlling software releases
Our test helps to assess a candidate’s proficiency in service capacity management which consists of the service designs, plans, and processes that ensure sufficient resources working at a time
This test evaluates candidate’s knowledge about configuration management plan in ITIL which helps to establish and maintain consistency of a product's performance
iMocha’s ITIL assessment helps in assessment of candidate’s understanding about problem management in ITIL which is process of identifying and dealing with the causes of disaster on an IT service
Our test evaluates candidate’s proficiency in capacity management in ITIL framework which ensures a business is optimized in potential activities and production output
This ITIL skills test helps in assessment of candidate’s knowledge about financial management for IT services which includes funding to design, develop and deliver services effectively
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“Siemens needed an employee review metric that was based on pure data, making it simpler for the hiring managers to evaluate their team. At the same time, we wanted the employees to be able to show case their domain knowledge and skills without the fear of any biases affecting their review process.”