iMocha's CISCO Unified Contact Center test is the most preferred skills assessment by recruiters and hiring managers to identify job-fit candidates objectively and quickly. The assessment is useful for hiring for job roles such as CISCO Engineer, CISCO Contact Center IVR, CISCO Unified Contact Center Engineer. The test can reduce hiring time by 80%.
CISCO Unified Contact Center helps in delivering highly secure, virtual, and customer interaction management solutions for many agents. It provides sophisticated call routing and comprehensive contact management capabilities, email, web chat, and social media integration. The CISCO Unified Contact Center test is specially designed to check the application, productivity, and management skills of a CISCO Unified Contact Center engineer as per industry standards. Our CISCO Unified Contact Center skilled test is created and validated by Subject Matter Experts (SMEs).
The CISCO Unified Contact Center Test enables employers and recruiters to identify potential hires by evaluating working skills and job readiness. Therefore, the emphasis is laid upon evaluating the knowledge of applied skills gained through real work experience, rather than theoretical knowledge. Using powerful reporting, a detailed analysis of test results is provided to help facilitate better decisions and predict candidates'/employees' success.
The CISCO Unified Contact Center test is designed considering EEOC guidelines and helps assess and hire diverse talent without any bias.
The test may contain MCQs (Multiple Choice Questions), MAQs (Multiple Answer Questions), Fill in the Blanks, Descriptive, Whiteboard Questions, Audio / Video Questions, AI-LogicBox, Coding Simulations, True or False Questions, etc.
Which two events can cause the "Send to VRU" to fail within an ICM script for the Cisco Unified Customer Voice Portal?
Note: There can be multiple correct answers to this question.
Options
