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CISCO Unified Contact Center helps in delivering highly secure, virtual, and customer interaction management solution for many agents. CISCO Unified Contact Center provides sophisticated call routing and comprehensive contact management capabilities, E-mail, Web chat, and social media integration.
CISCO Unified Contact Center test is specially designed to check the application, productivity, and management skills of a CISCO Unified Contact Center engineer – as per Industry Standards. Our CISCO Unified Contact Center skilled test is created and validated by Subject Matter Experts.
CISCO Unified Contact Center Test enables employers and recruiters to identify potential hires by evaluating working skills and job readiness. For this reason, the emphasis is laid upon evaluating the knowledge of applied skills gained through real work experience, rather than theoretical knowledge. Using powerful reporting, you will have a detailed analysis of test results to help you make better decisions and predict candidate and employee success.
The CISCO Unified Contact Center test is designed considering EEOC guidelines. It will help you assess & hire diverse talent without any bias.
The CISCO Unified Contact Center test may contain MCQ's (Multiple Choice Questions), MAQ's (Multiple Answer Questions), Fill in the Blanks, Descriptive, Whiteboard Questions, Audio / Video Questions, LogicBox (AI-based Pseudo-Coding Platform), Coding Simulations, True or False Questions, etc.